Contact Us / Hours / Billing


Payment Mailing Address:
2887 Canal Drive
Millersport, Ohio 43046
PH: 740-994-4548

Sales & Service:
Avolve, Inc.
2845 Canal Drive ( Corner of 5th & Canal )
Office Hours
Mon-Fri:     10am - 6pm
Sat:           Limited In-Shop Availability
Sun:            Closed

Holiday Schedule: ( Closed the entire day unless noted )

01-01 New Years
03-27 Easter
05-30 Memorial Day
07-04 Independence Day
09-05 Labor Day
09-11 Patriot Day
11-24 Thanksgiving
12-24 Christmas Eve ( close @ 3pm )
12-25 Christmas
12-31 New Years Eve ( close @ 3pm )
01-01 New Years
04-16 Easter
05-29 Memorial Day
07-04 Independence Day
09-04 Labor Day
09-11 Patriot Day
11-23 Thanksgiving
12-24 Christmas Eve ( close @ 3pm )
12-25 Christmas
12-31 New Years Eve ( close @ 3pm )

Email Contacts:
- report email abuse
- billing questions
- wireless site survey appointments
- Telephone over Internet questions and sales
-IP network camera questions & sales
-Smart Home/Business questions & sales
- business sales
- technical support
- website support
- wireless access questions


Invoices are mailed via U.S. Mail to you unless you are using a credit card - Payment is due within Seven (7) days from the day of the month you signed up.   Service interruption will occur if payments are late. **FAILURE TO RECEIVE YOUR INVOICE DOES NOT WAIVE YOUR OBLIGATION TO PAY** If you have not received your bill, please call or email to verify your address.  Payments can be made by check, money order or credit card (Visa , M/C, Discover, Amex) or PayPal.  An automated email is sent five (5) days prior to deactivation. Packages paid via credit/debit cards are automatically re-subscribed on next due date. To insure proper credit please put your user ID on your check.

Service stopped for non-payment will carry a $8 re-activation/late fee. Service suspended will carry a $10 re-activation fee.

For Wireless internet access fees information please click here.

Paying for three or more connections under the same account ( parent ) entitles the purchaser to a 10% monthly discount.

To Cancel your account - you must call or email with your name, logon name and telephone number. Partial months are non-refundable.

We offer computer repair - upgrades - hardware installation and sales. Please call our support staff @ 994-4548 or 877-725-0516 for an appointment.

: A free mailbox is provided for you, accessible from the web address or you can use the email software program on your computer.

The Internet is not owned, operated or managed by Avolve or any of it's affiliates and that it is a separate network of computers independent of Avolve. The subscribers use of the Internet is solely at subscribers own risk and is subject to all applicable local, state, national and international laws. Access to the Internet is dependent upon numerous factors, technologies and systems, many of which are beyond Avolve, Inc's authority and control. Routine maintenance and periodic system repairs, upgrades and reconfigurations, public emergency, acts of God, mechanical or electronic breakdowns may result in temporary service impairment or interruption of service.

Subscriber can be terminated by Avolve, Inc. for violation of unlawful practices or inappropriate materials.

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